Spa Policies

Cancellations: We require a 24 hrs. notice to cancel or change a scheduled appointment to avoid being charged for the service.

Cell Phones: As the spa is one of the last remaining sanctuaries of silence and serenity, please respect our policy of no cell phones or texting.

Check-in: Please arrive 15 min. prior to your first scheduled appointment to allow time for a spa intake form and to change. For future appointments please arrive 10 minutes prior to your scheduled appointment time. Should you arrive late, your allotted time may be shortened to allow us to stay on schedule.

Children: As a courtesy to other clients, we ask for children to remain at home.

Gratuities: In appreciation of outstanding service, gratuities may be given to the staff at your discretion.

Return Policy: Bel Viso wants you to be satisfied with your purchase. We can sample most products that you may be considering. You may return unused, packaged items within 30 days of purchase if accompanied by the original receipt. If there is an issue, and it is verified with your technician, product may be returned for refund if less than 20% is used and it is less than 30 days from the date of purchase. After 30 days, the product may be returned for store credit if less than 20% is used.

Prices are subject to change without notice.